hospitality – n. the activity of providing food, drinks, etc. for people who are the guests or customers of an organization

retail – n. the business of selling things directly to customers for their own use

forum – n. a place or opportunity for discussing a subject

e-commerce – n. activities that relate to the buying and selling of goods and services over the internet

transaction – n. an occurrence in which goods, services or money are passed from one person or account to another

affairs – n. commercial, professional, public, or personal business

opt – v. to choose one thing instead of another

accountability – n. required to explain actions or decisions to someone

transparency – n. the quality that makes something obvious or easy to understand