guideline - n. a rule or instruction that shows or tells how something should be done

pandemic - n. an occurrence in which a disease spreads very quickly and affects a large number of people over a wide area

grant - n. money that is given to someone by a government or organization to be used for a particular purpose

eligibility - n. the state of having the right to do or get something by meeting the appropriate conditions

access - n. a way of being able to use or get something

callous - adj. not feeling or showing any concern about the problems or suffering of other people