recall – n. – a request by a company for people to return a product because it has a defect or problem

battery – n. power source placed inside a car or other device to supply it with electricity

replacement – n. a thing that takes the place of something else

baggage – n. cases and bags used when people travel

messed up – adj. spoiled or done badly

reputation – adj. the opinion of a person or company as it relates to past performance and behavior

consumer – n. person who buys or uses goods or services

alternative – adj. – different from the usual or conventional
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