W: Northwest Airline.

M: Hello, I'd like to reconfirm my flight.

W: May I have your flight No., pls?

M: My flight No. is 102 leaving Baiyun Airport at 14:20.

W: Yes, that's our regular flight to Shanghai. What's your name, pls?

M: I am Jason Armstrong. My first initial is J.

W: One minute. Oh, yes, here we are. You are flying economy class, aren’t you?

M: Yes, that's right.

W: Okay, you are all set, Mr. Armstrong. Enjoy your flight!

M: Thanks!