frustrating – adj. causing feelings of anger and annoyance

reservation – n. an arrangement to have something held for your use at a later time

ticket – n. a piece of paper that allows you to travel on a vehicle, see a show, or participate in an event (a plane ticket is also called a boarding pass)

phrase – n. a brief expression that is commonly used

luggage – n. the bags and suitcases that a person carries when traveling

destination – n. a place to which a person is going or something is being sent

counter – n. a piece of furniture with a flat surface that workers and customers stand on opposite sides

occupation – n. a person's job or profession