dry cleaner – n. a shop where clothes and other cloth items are cleaned using special chemicals

complain – v. to say or write that you are unhappy, sick, or uncomfortable, or that you do not like something

polite – adj. having or showing good manners or respect for other people

bother – v. to cause someone to feel annoyed

phrase – n. a group of two or more words that express a single idea but do not usually form a complete sentence

mouse – n. a very small animal that has a pointed nose and a long, thin tail

manager – n. someone who runs a business or department

reimburse – v. to pay someone an amount of money equal to an amount that person has spent

data – n. information that is produced or stored by a computer