restroom – n. a room in a public place with a sink and toilet

transgender – adj. of or relating to people who have a sexual identity that is not clearly male or clearly female

vulnerable – adj. easily hurt or harmed physically, mentally, or emotionally

accommodation ­– n. something done to provide what is needed or wanted for someone or something

staff – n. a group of people who work for an organization or business

twisted – adj. strange and unpleasant : not normal