Conversation Two
23.
A. He wants to get his money back.
B. He wants to exchange the sweater for another one.
C. He wants the clerk to help him read Chinese instructions on the sweater.
D. He wants to see why the color of the sweater changed.
24.
A. It is the wrong size.
B. The fabric is coming apart.
C. It is stained.
D. It shrinks a lot.
25.
A. The customer didn't follow the instructions for using the item.
B. The sweater was out of stock.
C. The man no longer has the store receipt.
D. The man isn't a VIP.

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